Depending on your browser's settings, its pop-up blocker may prevent Coverpath emails from loading properly.
To avoid this, either:
I/ Disable the pop-up blocker:
- Open Chrome
- Go to Chrome > Preferences
- Click Advanced
- Click Content Settings
- Click Pop-ups and redirects
- Toggle Blocked/Allowed to Allowed
This will allow pop-ups across all sites you visit.
II/ Disable the pop-up blocker for Coverpath only:
- In Coverpath, click Send Quote as you normally would
- Check the URL bar for the following message, which may appear instantly or near-instantly:
- This message only lasts a couple of seconds, then is replaced by a Pop-up blocked icon:
- Click the above icon. You will see:
- IMPORTANT: Select Always allow pop-ups and redirects from https://coverpath.com THEN click DONE:
- Click the pop-up blocker icon once more, than click the mailto hyperlink:
- Your default email will open:
- These steps only need to be done once.